Refund policy
Return and Refund Policy
Last updated: October 29, 2026
We want you to be happy with your order. If something is not right, you can return it under the terms below. This policy does not affect any rights you have under applicable consumer protection laws.
30-day returns
You can request a return within 30 days of receiving your order.
To be eligible for a return, the product must be:
- unopened, with the original safety seal intact
- unused and in its original packaging
- accompanied by your order number or proof of purchase
For health and safety reasons, opened or unsealed supplements cannot be returned, unless they are damaged, defective or not what you ordered.
How to start a return
- Email us at support@supplarishealth.com with your order number and the products you want to return.
- We will reply with the return address and instructions.
- Send the products back within 14 days of our reply.
Please do not send items back without contacting us first. Returns sent without approval may not be accepted.
Return shipping costs
If you return a product because you changed your mind, you pay the return shipping cost. We recommend using a tracked service, because we cannot refund parcels that do not reach us.
If the product is damaged, defective or not what you ordered, we cover the return shipping cost.
Damaged, defective or wrong items
Please check your order when it arrives. If a product is damaged, defective or not what you ordered, email us at support@supplarishealth.com as soon as possible with your order number and a photo of the product and packaging. We will send a replacement or give you a full refund, including the original shipping cost.
Refunds
Once we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds are sent to your original payment method within 10 business days. Your bank or card provider may need a few extra days to show the refund.
Original shipping charges are not refundable, unless the product was damaged, defective or not what you ordered.
Exchanges
The fastest way to get a different product is to return the one you have and place a new order.
Order cancellations
You can cancel your order free of charge at any time before it is shipped. Email us at support@supplarishealth.com as soon as possible. Once an order has shipped, the return rules above apply.
Non-returnable items
- Opened or unsealed supplements (unless damaged, defective or wrong)
- Gift cards
Contact
Questions about returns or refunds? Email us at support@supplarishealth.com.